Security and Ordering Policy

Security statement

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

We use the SagePay payment system which uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.

SagePay provides very high levels of internet and physical security to ensure sensitive information is never compromised.

SagePay security measures

  • credit/debit card details are secured within 128-bit encrypted sessions.
  • sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls.
  • additional security measures include a security key that is used to produce an MD5 hash value. Hash values are often used as digital signatures as they cannot be reversed to obtain the original information. They allow the receiver to validate that the information received is identical to that sent.

SagePay VSP is designed so the vendor doesn’t have to hold sensitive information on their site, should anyone gain unauthorised access to their database the information they obtain will not allow them to recover credit card details or other sensitive information.

The possibility of obtaining sensitive information from the SagePay VSP database is minimised due to high levels of encryption; firewall security and the measures taken to ensure the information is indecipherable.

If you have any concerns or questions about our security statement then please send an email to or call +44 (0)20 7272 1765.